Lock not registering

[gregoryx]

Installed BLLock quite a while ago but didn't use it since it seemed overly manual. Now that the users are in it, I went to try again... and the lock doesn't show at all. I've tried removing the plugin, deleting the .ini, restarting. Any other suggestions?

[gregoryx]

Did the Debug Logging and searched through it. It's seeing the Kwikset Deadbolt but doesn't think it's a lock?

03/10/2018 03:38:29:379 PM : v3.0.11.0 - Get_Device_Object_For_Ref() started
03/10/2018 03:38:29:379 PM : v3.0.11.0 - Get_Device_Object_For_Ref(): ref --> 1360
03/10/2018 03:38:29:380 PM : v3.0.11.0 - Get_Device_Object_For_Ref() finished
03/10/2018 03:38:29:380 PM : v3.0.11.0 - Build_Lock_Dictionary(): subTypeAPI -->  (Interface: Z-Wave; Type: Z-Wave Entry Control; Ref: 1360; Address: F1846E1C-054; Location: Main.FrontDoor; Name: Kwikset Deadbolt)
03/10/2018 03:38:29:380 PM : v3.0.11.0 - Build_Lock_Dictionary():     *** lockFound --> False

This stuff seems really odd to me as well. Occurs if I initialized or restart HS:

03/10/2018 03:40:53:308 PM : v3.0.11.0 - HSEvent(): **** NO PROCESSING WILL OCCUR BECAUSE HOMESEER IS NOT STARTED!!!
03/10/2018 03:40:53:312 PM : v3.0.11.0 - HSEvent(): **** NO PROCESSING WILL OCCUR BECAUSE HOMESEER IS NOT STARTED!!!
03/10/2018 03:40:53:316 PM : v3.0.11.0 - HSEvent(): **** NO PROCESSING WILL OCCUR BECAUSE HOMESEER IS NOT STARTED!!!
03/10/2018 03:40:53:319 PM : v3.0.11.0 - HSEvent(): **** NO PROCESSING WILL OCCUR BECAUSE HOMESEER IS NOT STARTED!!!
03/10/2018 03:40:53:538 PM : v3.0.11.0 - HSEvent(): **** NO PROCESSING WILL OCCUR BECAUSE HOMESEER IS NOT STARTED!!!
03/10/2018 03:40:54:796 PM : v3.0.11.0 - Is_Homeseer_Started() started
03/10/2018 03:40:54:804 PM : v3.0.11.0 - Is_Homeseer_Started(): homeseerStarted --> True
03/10/2018 03:40:54:804 PM : v3.0.11.0 - Is_Homeseer_Started() started
03/10/2018 03:40:54:804 PM : v3.0.11.0 - Homeseer_Started_Check(): ** HomeSeer is now started!!!!
03/10/2018 03:40:54:804 PM : v3.0.11.0 - HSEvent(): **** NO PROCESSING WILL OCCUR BECAUSE HOMESEER IS NOT STARTED!!!
03/10/2018 03:40:54:810 PM : v3.0.11.0 - HSEvent(): **** NO PROCESSING WILL OCCUR BECAUSE HOMESEER IS NOT STARTED!!!
03/10/2018 03:40:54:813 PM : v3.0.11.0 - HSEvent(): **** NO PROCESSING WILL OCCUR BECAUSE HOMESEER IS NOT STARTED!!!
03/10/2018 03:40:54:815 PM : v3.0.11.0 - HSEvent(): **** NO PROCESSING WILL OCCUR BECAUSE HOMESEER IS NOT STARTED!!!
03/10/2018 03:40:54:819 PM : v3.0.11.0 - HSEvent(): **** NO PROCESSING WILL OCCUR BECAUSE HOMESEER IS NOT STARTED!!!
03/10/2018 03:40:54:822 PM : v3.0.11.0 - HSEvent(): **** NO PROCESSING WILL OCCUR BECAUSE HOMESEER IS NOT STARTED!!!
03/10/2018 03:40:54:825 PM : v3.0.11.0 - HSEvent(): **** NO PROCESSING WILL OCCUR BECAUSE HOMESEER IS NOT STARTED!!!
03/10/2018 03:40:54:829 PM : v3.0.11.0 - HSEvent(): **** NO PROCESSING WILL OCCUR BECAUSE HOMESEER IS NOT STARTED!!!

[Blade]

Do the following:

1. Delete the old debug log
2. Disable BLLock
3. Edit hspi_BLLock.ini and change debugLevel=true
4. Save INI file
5. Restart BLLock

Once it has been running a minute or so, then disable debug logging on the options page and attach the debug log here zipped

[gregoryx]

Hopefully did that right. Thanks, Bob.

[Blade]

It is not finding your lock

Run the script in this thread and provide the info in the first post for all your locks

https://forums.homeseer.com/showthread.php?t=161081

[gregoryx]

So... there's nothing in the HS3_Display_ZWave_Lock_Device_Info.log file. ???

In case it helps, here's some info on the Zwave device

[gregoryx]

Huh. Did a rescan and optimize on the device and now it got data in the log. Still doesn't show up in BLLock, though.

[gregoryx]

Well, shoot... now it shows up. Okay... must have been something in the Z-Wave environment. But it seems to be working right now. Thanks for the help, Bob.