Please excuse my ignorance. I am new to homeseer and the 3rd party plugins. I have been using Insteon devices for years via ISY99i with a PLM 2413S PowerLinc interface. Because I also have RadioRA Classic, Lutron Caseta, NEST and Autelis I thought it was time to consolidate under one system. Homeseer seems to be the perfect choice. I have muddled through the setup and have been able to transition my RadioRA, NEST and LutronCaseta devices with some hiccups along the way. However, the Insteon transition has been much more problematic. I am unable to get the plugin to recognize the PLM. Maybe there is something obvious I am overlooking. I don't think it's the PLM interface because it works fine when connected to the ISY99i.
Currently, I have the PLM connected directly to the HomeTroller S6 via a serial to RJ45 adapter cable plugged into the COM1 port on the troller. Also, I have set the plugin to COM1 on the configuration page. However, I keep getting the same error.
** Unable to communicate with the Insteon powerline interface ***
Please make sure the interface is configured correctly and restart the plug-in.
Any help would be greatly appreciated.
Here is the error log report.
Insteon Plug-in Error Log Generated 12/15/2017 11:05:56 AM
-----------*Error Message*----------------
Error: Forced error / log generation -- 12/15/2017 11:05:56 AM
--------*Initialization Log*--------------
12/15/2017 10:56:08 AM - Host System: 10.0.1.221 (HomeTrollerS) 3.0.0.368
12/15/2017 10:56:08 AM - Plugin HSPI_Insteon.exe version: 3.0.6.0
12/15/2017 10:56:08 AM - Insteon Support library (Insteon.dll) version: 1.0.6.0
12/15/2017 10:56:08 AM - RegisterCallback Completed
12/15/2017 10:56:08 AM - Enter InitIO
12/15/2017 10:56:08 AM - Enter InitPlugin
12/15/2017 10:56:08 AM - Global initialization of plug-in required, starting up.
12/15/2017 10:56:08 AM - Initializing Insteon hardware interface...
12/15/2017 10:56:08 AM - In ProcessRawReceiveThread
12/15/2017 10:56:08 AM - Initializing Interface...
12/15/2017 10:56:08 AM - In PLMBuffer_ProcessBufferThread
12/15/2017 10:56:08 AM - Sending command 02 60 to Interface, (Expecting 6 bytes extra back) Pre-Payload ACK:False, NAK is ok:False
12/15/2017 10:56:09 AM - ..did not receive a response from the Interface
12/15/2017 10:56:09 AM - ..Retry #1 required. Pausing 250ms for Interface to clear...
12/15/2017 10:56:11 AM - ..did not receive a response from the Interface
12/15/2017 10:56:11 AM - ..Retry #2 required. Pausing 300ms for Interface to clear...
12/15/2017 10:56:12 AM - ..did not receive a response from the Interface
12/15/2017 10:56:12 AM - Insteon hardware interface initialization failed.
12/15/2017 10:56:12 AM - Exit InitIO
12/15/2017 10:58:06 AM - Global initialization of plug-in required, starting up.
12/15/2017 10:58:06 AM - Initializing Insteon hardware interface...
12/15/2017 10:58:06 AM - Initializing Interface...
12/15/2017 10:58:06 AM - In ProcessRawReceiveThread
12/15/2017 10:58:06 AM - In PLMBuffer_ProcessBufferThread
12/15/2017 10:58:06 AM - Sending command 02 60 to Interface, (Expecting 6 bytes extra back) Pre-Payload ACK:False, NAK is ok:False
12/15/2017 10:58:08 AM - ..did not receive a response from the Interface
12/15/2017 10:58:08 AM - ..Retry #1 required. Pausing 250ms for Interface to clear...
12/15/2017 10:58:09 AM - ..did not receive a response from the Interface
12/15/2017 10:58:09 AM - ..Retry #2 required. Pausing 300ms for Interface to clear...
12/15/2017 10:58:10 AM - ..did not receive a response from the Interface
12/15/2017 10:58:10 AM - Insteon hardware interface initialization failed.
12/15/2017 10:58:10 AM - Exit InitX10
12/15/2017 10:58:10 AM - Could not contact Interface on COM1
12/15/2017 10:58:10 AM - Scheduled polling enabled.
12/15/2017 11:00:07 AM - ***:Forced error / log generation
12/15/2017 11:01:08 AM - Saving comm stats...
12/15/2017 11:01:08 AM - ..finished saving comm stats.
12/15/2017 11:03:54 AM - Submit Changes Selected
12/15/2017 11:03:54 AM - Enter InitX10
12/15/2017 11:03:54 AM - Please first Enable the Insteon plugin on the Homeseer Plugin Manage page.
12/15/2017 11:03:54 AM - Enter InitPlugin
12/15/2017 11:03:54 AM - Global initialization of plug-in required, starting up.
12/15/2017 11:03:54 AM - Initializing Insteon hardware interface...
12/15/2017 11:03:54 AM - Initializing Interface...
12/15/2017 11:03:54 AM - In ProcessRawReceiveThread
12/15/2017 11:03:54 AM - In PLMBuffer_ProcessBufferThread
12/15/2017 11:03:54 AM - Sending command 02 60 to Interface, (Expecting 6 bytes extra back) Pre-Payload ACK:False, NAK is ok:False
12/15/2017 11:03:55 AM - ..did not receive a response from the Interface
12/15/2017 11:03:55 AM - ..Retry #1 required. Pausing 250ms for Interface to clear...
12/15/2017 11:03:57 AM - ..did not receive a response from the Interface
12/15/2017 11:03:57 AM - ..Retry #2 required. Pausing 300ms for Interface to clear...
12/15/2017 11:03:58 AM - ..did not receive a response from the Interface
12/15/2017 11:03:58 AM - Insteon hardware interface initialization failed.
12/15/2017 11:03:58 AM - Exit InitX10
12/15/2017 11:03:58 AM - Could not contact Interface on COM1
12/15/2017 11:04:02 AM - ***:Forced error / log generation
12/15/2017 11:05:56 AM - ***:Forced error / log generation
-----------*Pre-Error Log*----------------
12/15/2017 10:56:12 AM - Could not contact Interface on COM1
12/15/2017 10:56:45 AM - ***:Forced error / log generation
12/15/2017 10:57:55 AM - Submit Changes Selected
12/15/2017 10:58:06 AM - Submit Changes Selected
12/15/2017 10:58:06 AM - Enter InitX10
12/15/2017 10:58:06 AM - Please first Enable the Insteon plugin on the Homeseer Plugin Manage page.
12/15/2017 10:58:06 AM - Enter InitPlugin
--------*End Pre-Error Log*--------------
--------*Start C:\Program Files (x86)\HomeSeer HS3\Config\Insteon.ini*--------------
Currently, I have the PLM connected directly to the HomeTroller S6 via a serial to RJ45 adapter cable plugged into the COM1 port on the troller. Also, I have set the plugin to COM1 on the configuration page. However, I keep getting the same error.
** Unable to communicate with the Insteon powerline interface ***
Please make sure the interface is configured correctly and restart the plug-in.
Any help would be greatly appreciated.
Here is the error log report.
Insteon Plug-in Error Log Generated 12/15/2017 11:05:56 AM
-----------*Error Message*----------------
Error: Forced error / log generation -- 12/15/2017 11:05:56 AM
--------*Initialization Log*--------------
12/15/2017 10:56:08 AM - Host System: 10.0.1.221 (HomeTrollerS) 3.0.0.368
12/15/2017 10:56:08 AM - Plugin HSPI_Insteon.exe version: 3.0.6.0
12/15/2017 10:56:08 AM - Insteon Support library (Insteon.dll) version: 1.0.6.0
12/15/2017 10:56:08 AM - RegisterCallback Completed
12/15/2017 10:56:08 AM - Enter InitIO
12/15/2017 10:56:08 AM - Enter InitPlugin
12/15/2017 10:56:08 AM - Global initialization of plug-in required, starting up.
12/15/2017 10:56:08 AM - Initializing Insteon hardware interface...
12/15/2017 10:56:08 AM - In ProcessRawReceiveThread
12/15/2017 10:56:08 AM - Initializing Interface...
12/15/2017 10:56:08 AM - In PLMBuffer_ProcessBufferThread
12/15/2017 10:56:08 AM - Sending command 02 60 to Interface, (Expecting 6 bytes extra back) Pre-Payload ACK:False, NAK is ok:False
12/15/2017 10:56:09 AM - ..did not receive a response from the Interface
12/15/2017 10:56:09 AM - ..Retry #1 required. Pausing 250ms for Interface to clear...
12/15/2017 10:56:11 AM - ..did not receive a response from the Interface
12/15/2017 10:56:11 AM - ..Retry #2 required. Pausing 300ms for Interface to clear...
12/15/2017 10:56:12 AM - ..did not receive a response from the Interface
12/15/2017 10:56:12 AM - Insteon hardware interface initialization failed.
12/15/2017 10:56:12 AM - Exit InitIO
12/15/2017 10:58:06 AM - Global initialization of plug-in required, starting up.
12/15/2017 10:58:06 AM - Initializing Insteon hardware interface...
12/15/2017 10:58:06 AM - Initializing Interface...
12/15/2017 10:58:06 AM - In ProcessRawReceiveThread
12/15/2017 10:58:06 AM - In PLMBuffer_ProcessBufferThread
12/15/2017 10:58:06 AM - Sending command 02 60 to Interface, (Expecting 6 bytes extra back) Pre-Payload ACK:False, NAK is ok:False
12/15/2017 10:58:08 AM - ..did not receive a response from the Interface
12/15/2017 10:58:08 AM - ..Retry #1 required. Pausing 250ms for Interface to clear...
12/15/2017 10:58:09 AM - ..did not receive a response from the Interface
12/15/2017 10:58:09 AM - ..Retry #2 required. Pausing 300ms for Interface to clear...
12/15/2017 10:58:10 AM - ..did not receive a response from the Interface
12/15/2017 10:58:10 AM - Insteon hardware interface initialization failed.
12/15/2017 10:58:10 AM - Exit InitX10
12/15/2017 10:58:10 AM - Could not contact Interface on COM1
12/15/2017 10:58:10 AM - Scheduled polling enabled.
12/15/2017 11:00:07 AM - ***:Forced error / log generation
12/15/2017 11:01:08 AM - Saving comm stats...
12/15/2017 11:01:08 AM - ..finished saving comm stats.
12/15/2017 11:03:54 AM - Submit Changes Selected
12/15/2017 11:03:54 AM - Enter InitX10
12/15/2017 11:03:54 AM - Please first Enable the Insteon plugin on the Homeseer Plugin Manage page.
12/15/2017 11:03:54 AM - Enter InitPlugin
12/15/2017 11:03:54 AM - Global initialization of plug-in required, starting up.
12/15/2017 11:03:54 AM - Initializing Insteon hardware interface...
12/15/2017 11:03:54 AM - Initializing Interface...
12/15/2017 11:03:54 AM - In ProcessRawReceiveThread
12/15/2017 11:03:54 AM - In PLMBuffer_ProcessBufferThread
12/15/2017 11:03:54 AM - Sending command 02 60 to Interface, (Expecting 6 bytes extra back) Pre-Payload ACK:False, NAK is ok:False
12/15/2017 11:03:55 AM - ..did not receive a response from the Interface
12/15/2017 11:03:55 AM - ..Retry #1 required. Pausing 250ms for Interface to clear...
12/15/2017 11:03:57 AM - ..did not receive a response from the Interface
12/15/2017 11:03:57 AM - ..Retry #2 required. Pausing 300ms for Interface to clear...
12/15/2017 11:03:58 AM - ..did not receive a response from the Interface
12/15/2017 11:03:58 AM - Insteon hardware interface initialization failed.
12/15/2017 11:03:58 AM - Exit InitX10
12/15/2017 11:03:58 AM - Could not contact Interface on COM1
12/15/2017 11:04:02 AM - ***:Forced error / log generation
12/15/2017 11:05:56 AM - ***:Forced error / log generation
-----------*Pre-Error Log*----------------
12/15/2017 10:56:12 AM - Could not contact Interface on COM1
12/15/2017 10:56:45 AM - ***:Forced error / log generation
12/15/2017 10:57:55 AM - Submit Changes Selected
12/15/2017 10:58:06 AM - Submit Changes Selected
12/15/2017 10:58:06 AM - Enter InitX10
12/15/2017 10:58:06 AM - Please first Enable the Insteon plugin on the Homeseer Plugin Manage page.
12/15/2017 10:58:06 AM - Enter InitPlugin
--------*End Pre-Error Log*--------------
--------*Start C:\Program Files (x86)\HomeSeer HS3\Config\Insteon.ini*--------------
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