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    #106
    what's going on with the following device

    6/17/2012 9:52:35 AM ~!~Insteon~!~Did not receive a response from 1st Flr Dining Rm Table Lamp (0D.44.45). Try #3 failed.
    Mark

    HS3 Pro 4.2.19.5
    Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway | Tuya Smart Plugs
    Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 | Ultra1Wire3 | RFXCOM | HS MyQ | BLRadar | BLDenon | Tuya | Jon00 Charting | Jon00 Links
    Platform: Windows Server 2022 Standard, i5-12600K/3.7GHz/10 core, 16GB RAM, 500GB SSD

    Comment

      #107
      Housekeeper unplugged it sometime last week. Interesting that I kept getting the message since polling was set to 0.

      Corrected yesterday morning

      Comment

        #108
        ok. on the lamp. I'll check the code, Polling=0 should prevent this behavior.

        was there anything reported in the windows event log?

        any chance someone just manually shutdown the box or HS

        with no errors or clues, there's not much I can suggest
        Mark

        HS3 Pro 4.2.19.5
        Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway | Tuya Smart Plugs
        Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 | Ultra1Wire3 | RFXCOM | HS MyQ | BLRadar | BLDenon | Tuya | Jon00 Charting | Jon00 Links
        Platform: Windows Server 2022 Standard, i5-12600K/3.7GHz/10 core, 16GB RAM, 500GB SSD

        Comment

          #109
          No chance anyone shut it down. Computer seemed fine - it continued to run.

          Still a mystery.

          Comment

            #110
            can you post the following
            C:\Program Files\HomeSeer HS2\Config\Insteon Error Report.Log
            Mark

            HS3 Pro 4.2.19.5
            Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway | Tuya Smart Plugs
            Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 | Ultra1Wire3 | RFXCOM | HS MyQ | BLRadar | BLDenon | Tuya | Jon00 Charting | Jon00 Links
            Platform: Windows Server 2022 Standard, i5-12600K/3.7GHz/10 core, 16GB RAM, 500GB SSD

            Comment

              #111
              Insteon Error Report.zip

              Hope I attached this properly...

              Comment

                #112
                Originally posted by gjtherk@comcast.net View Post
                [ATTACH]31665[/ATTACH]

                Hope I attached this properly...
                check any triggers you have associated with 14.69.75. Edit and resave the events.

                you might just check any events that use an Insteon Special Trigger

                but this isn't causing the shutdown issue.
                Mark

                HS3 Pro 4.2.19.5
                Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway | Tuya Smart Plugs
                Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 | Ultra1Wire3 | RFXCOM | HS MyQ | BLRadar | BLDenon | Tuya | Jon00 Charting | Jon00 Links
                Platform: Windows Server 2022 Standard, i5-12600K/3.7GHz/10 core, 16GB RAM, 500GB SSD

                Comment

                  #113
                  Went through the events for 14.69.75 - saw nothing unusual but resaved them all.

                  The only Insteon Special Trigger events i have is my "Interface Reset" event; Trigger - Insteond device RF PLM Interface Crashes, action is Reset and reprogram interface, Restart Homeseer with a 1 minute delay and send me email (email is actuallyl 1st on the list)

                  Comment

                    #114
                    Originally posted by gjtherk@comcast.net View Post
                    Went through the events for 14.69.75 - saw nothing unusual but resaved them all.

                    The only Insteon Special Trigger events i have is my "Interface Reset" event; Trigger - Insteond device RF PLM Interface Crashes, action is Reset and reprogram interface, Restart Homeseer with a 1 minute delay and send me email (email is actuallyl 1st on the list)
                    I would not recommend using the reset and reprogram action with this trigger. if the plugin can't comm with the plm, that action won't work. and will just throw all kinds of errors.

                    I would suggest a restart of the pc with the interface crashes trigger. the plm database itself should be fine
                    Mark

                    HS3 Pro 4.2.19.5
                    Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway | Tuya Smart Plugs
                    Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 | Ultra1Wire3 | RFXCOM | HS MyQ | BLRadar | BLDenon | Tuya | Jon00 Charting | Jon00 Links
                    Platform: Windows Server 2022 Standard, i5-12600K/3.7GHz/10 core, 16GB RAM, 500GB SSD

                    Comment

                      #115
                      Information Only

                      Came home today and nothing seemed to be happening in terms of events.

                      Explorer view was blank but on the host machine, native HomeSeer was visible, but seemed to be stuck several hours in the past. Gave it the shut down command. Then it tried to reset the PLM without success. Eventually it shut down.

                      Rebooted machine, working.

                      Regular log and error logs attached. Interesting difference in time stamps but I may be reading them wrong.
                      Attached Files

                      Comment

                        #116
                        Originally posted by gjtherk@comcast.net View Post
                        Came home today and nothing seemed to be happening in terms of events.

                        Explorer view was blank but on the host machine, native HomeSeer was visible, but seemed to be stuck several hours in the past. Gave it the shut down command. Then it tried to reset the PLM without success. Eventually it shut down.

                        Rebooted machine, working.

                        Regular log and error logs attached. Interesting difference in time stamps but I may be reading them wrong.
                        scroll down to find today's date.

                        i've seen the error, just not sure why its happening.

                        the lockup seems to be related to the plm freeze.

                        next time, just restart the box, trying a plm reset is not necessary.
                        Mark

                        HS3 Pro 4.2.19.5
                        Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway | Tuya Smart Plugs
                        Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 | Ultra1Wire3 | RFXCOM | HS MyQ | BLRadar | BLDenon | Tuya | Jon00 Charting | Jon00 Links
                        Platform: Windows Server 2022 Standard, i5-12600K/3.7GHz/10 core, 16GB RAM, 500GB SSD

                        Comment

                          #117
                          Getting Old

                          Once again, came home to a dark house. HomeSeer has shut down. Computer was running fine. No error log. No obvious reason this would have occurred.

                          7/5/2012 7:12:43 PM ~!~Event~!~Event Trigger "Toe Lights (bsmt) on for Bath"
                          7/5/2012 7:12:43 PM ~!~Device Control~!~Device: Basement Stairs Toe Lights Lower (^4) ON
                          7/5/2012 7:12:51 PM ~!~Insteon~!~Received ^16 (Hallway Basement Ceiling Lights Slave) Go ON
                          7/5/2012 7:12:55 PM ~!~Insteon~!~Did not receive a response from Basement Stairs Toe Lights Lower (08.37.95). Try #3 failed.
                          7/5/2012 7:13:06 PM ~!~Insteon~!~Received ^16 (Hallway Basement Ceiling Lights Slave) Go OFF
                          7/5/2012 7:15:50 PM ~!~Insteon~!~Received \7 (Foyer Motion Detector) Go OFF
                          7/5/2012 7:16:47 PM ~!~Shutdown~!~Application shutdown at 7/5/2012 7:16:47 PM
                          7/5/2012 7:16:47 PM ~!~Shutdown~!~Running shutdown script ...
                          7/5/2012 7:16:47 PM ~!~Shutdown~!~Shutdown Script Completed
                          7/5/2012 7:16:47 PM ~!~Shutdown~!~Removing Plug-in Links...
                          7/5/2012 7:16:47 PM ~!~Shutdown~!~Removing all Callbacks...
                          7/5/2012 7:16:47 PM ~!~Shutdown~!~Shutting down plug-ins ...
                          7/5/2012 7:16:47 PM ~!~Shutdown~!~Shutting down X10 plug-in.
                          7/5/2012 7:16:47 PM ~!~Shutdown~!~Shutting down all I-O/Generic plug-ins.
                          7/5/2012 7:16:47 PM ~!~Shutdown~!~Shutting down plug-in: Insteon
                          7/5/2012 7:16:57 PM ~!~Shutdown~!~Finished shutting down all I-O/Generic plug-ins.
                          7/5/2012 7:16:57 PM ~!~Shutdown~!~Shutting down database...
                          7/5/2012 7:16:57 PM ~!~Database~!~Processed: 100 devices...
                          7/5/2012 7:16:57 PM ~!~Database~!~Processed: 200 devices...
                          7/5/2012 7:16:57 PM ~!~Database~!~Finished: 258 devices, applying device changes to database...
                          7/5/2012 7:16:58 PM ~!~Database~!~Processed: 100 events...
                          7/5/2012 7:16:58 PM ~!~Database~!~Processed: 200 events...
                          7/5/2012 7:16:59 PM ~!~Database~!~Finished: 289 events, applying changes to the database...
                          7/5/2012 7:16:59 PM ~!~Database~!~Finished applying device changes to the database.
                          7/5/2012 7:16:59 PM ~!~Database~!~Updating Events
                          7/5/2012 7:17:00 PM ~!~Database~!~Updating Event Actions
                          7/5/2012 7:17:01 PM ~!~Database~!~Updating Event Conditions
                          7/5/2012 7:17:01 PM ~!~Database~!~Finished applying event changes to the database.
                          7/5/2012 7:17:01 PM ~!~Database~!~Finished applying TVTimer changes to the database.
                          7/5/2012 7:17:01 PM ~!~Shutdown~!~Saving device status ...
                          7/5/2012 7:17:01 PM ~!~Shutdown~!~Shutting down web server ...
                          7/5/2012 7:17:06 PM ~!~Web Server~!~Web Server stopped
                          7/5/2012 7:17:06 PM ~!~Shutdown~!~Shutting down email ...
                          7/5/2012 7:17:06 PM ~!~Shutdown~!~Shutting down threads ...
                          7/5/2012 7:17:07 PM ~!~Shutdown~!~-------------------------------------------------------------------
                          7/5/2012 7:17:07 PM ~!~Shutdown~!~ HomeSeer Successfully Shut Down Now
                          7/5/2012 7:17:07 PM ~!~Shutdown~!~-------------------------------------------------------------------
                          7/5/2012 9:41:05 PM ~!~Startup~!~
                          7/5/2012 9:41:05 PM ~!~Startup~!~*********************************************** *********************************
                          7/5/2012 9:41:05 PM ~!~Startup~!~ HomeSeer version 2.5.0.49 Starting Now (Standard Build)
                          7/5/2012 9:41:05 PM ~!~Startup~!~*********************************************** *********************************
                          7/5/2012 9:41:05 PM ~!~Startup~!~
                          7/5/2012 9:41:05 PM ~!~Startup~!~Using system's regional settings
                          7/5/2012 9:41:05 PM ~!~Startup~!~Creating Class Objects...
                          7/5/2012 9:41:05 PM ~!~Startup~!~COM port classes started.
                          7/5/2012 9:41:05 PM ~!~Startup~!~Application interface class started

                          Comment

                            #118
                            anything in the windows events?

                            i think you should turn the hs debugging back on. i don't think this is a plugin issue

                            maybe the hs debug logs will reveal more information next time.

                            might be a good idea to change your hs pswd as well.
                            Mark

                            HS3 Pro 4.2.19.5
                            Hardware: Insteon Serial PLM | AD2USB for Vista Alarm | HAI Omnistat2 | 1-Wire HA7E | RFXrec433 | Dahua Cameras | LiftMaster Internet Gateway | Tuya Smart Plugs
                            Plugins: Insteon (mine) | Vista Alarm (mine) | Omnistat 3 | Ultra1Wire3 | RFXCOM | HS MyQ | BLRadar | BLDenon | Tuya | Jon00 Charting | Jon00 Links
                            Platform: Windows Server 2022 Standard, i5-12600K/3.7GHz/10 core, 16GB RAM, 500GB SSD

                            Comment

                              #119
                              Follow Up

                              Thanks Mark:

                              No clues in Windows events.

                              I think I will take your suggestion and turn on the de-bug logs.

                              Had a similar thought about password last night since it appears to be a normal, legitimate shut-down.

                              The mystery continues.

                              Comment

                                #120
                                Error report

                                System continues to shut down every couple of days or so. Today however, an error log was created.

                                The PLM reset routine did not work. When I got the message, HomeSeer was running without the Insteon plugin.

                                When I attempted to restart this was the result until power down and restart the PLM and PC.

                                7/15/2012 5:48:38 PM ~!~Startup~!~*********************************************** *********************************
                                7/15/2012 5:48:38 PM ~!~Startup~!~ HomeSeer version 2.5.0.49 Starting Now (Standard Build)
                                7/15/2012 5:48:38 PM ~!~Startup~!~*********************************************** *********************************
                                7/15/2012 5:48:38 PM ~!~Startup~!~
                                7/15/2012 5:48:38 PM ~!~Startup~!~Using system's regional settings
                                7/15/2012 5:48:38 PM ~!~System~!~Ending plug-in process hs_compatibility
                                7/15/2012 5:48:38 PM ~!~Startup~!~Creating Class Objects...
                                7/15/2012 5:48:38 PM ~!~Startup~!~COM port classes started.
                                7/15/2012 5:48:38 PM ~!~Startup~!~Application interface class started.
                                7/15/2012 5:48:38 PM ~!~Startup~!~Web server class started.
                                7/15/2012 5:48:38 PM ~!~Startup~!~E-Mail SEND class started.
                                7/15/2012 5:48:38 PM ~!~Startup~!~E-Mail RECEIVE class started.
                                7/15/2012 5:48:38 PM ~!~Startup~!~Z-Wave class started.
                                7/15/2012 5:48:38 PM ~!~Startup~!~Plug-In Interface class started.
                                7/15/2012 5:48:38 PM ~!~Startup~!~Speech recognition class started.
                                7/15/2012 5:48:38 PM ~!~Startup~!~HSPhone dialer class started.
                                7/15/2012 5:48:38 PM ~!~Startup~!~Loading Settings
                                7/15/2012 5:48:39 PM ~!~Warning~!~HomeSeer was not shut down successfully the previous time it was started.
                                7/15/2012 5:48:39 PM ~!~Database~!~HomeSeer is performing database maintenance on homeseer 091810.mdb
                                7/15/2012 5:48:39 PM ~!~Database~!~Database maintenance Completed Successfully.
                                7/15/2012 5:48:40 PM ~!~Startup~!~Settings Loaded.
                                7/15/2012 5:48:40 PM ~!~Startup~!~Current sunrise/sunset values calculated.
                                7/15/2012 5:48:40 PM ~!~Startup~!~HSPhone external interface class started.
                                7/15/2012 5:48:40 PM ~!~Startup~!~Local voice recognition class started.
                                7/15/2012 5:48:40 PM ~!~Startup~!~Database SAVE process started.
                                7/15/2012 5:48:40 PM ~!~Startup~!~Loading configuration file ...
                                7/15/2012 5:48:40 PM ~!~System~!~Loading device types file...
                                7/15/2012 5:48:40 PM ~!~Database~!~Opening (Mode=Read) up HomeSeer database: C:\Program Files\HomeSeer HS2\Config\homeseer 091810.mdb
                                7/15/2012 5:48:40 PM ~!~Database~!~Loading Devices...
                                7/15/2012 5:48:42 PM ~!~Load Config~!~258 total devices loaded.
                                7/15/2012 5:48:42 PM ~!~Load Config~!~Checking device type settings for all devices...
                                7/15/2012 5:48:42 PM ~!~Load Config~!~Finished checking device type settings.
                                7/15/2012 5:48:42 PM ~!~Load Config~!~Loading Events...
                                7/15/2012 5:48:43 PM ~!~Load Config~!~289 total events loaded.
                                7/15/2012 5:48:43 PM ~!~Database~!~HomeSeer configuration database C:\Program Files\HomeSeer HS2\Config\homeseer 091810.mdb has been closed.
                                7/15/2012 5:48:43 PM ~!~Startup~!~HomeSeer version is: 2.5.0.49
                                7/15/2012 5:48:43 PM ~!~Startup~!~Starting remoting (Remote client connection monitor)
                                7/15/2012 5:48:43 PM ~!~Startup~!~Creating Speaker Client Interface Object...
                                7/15/2012 5:48:44 PM ~!~Startup~!~Initializing phone interface...
                                7/15/2012 5:48:44 PM ~!~HSPhone~!~HomeSeer Phone Web Interface initializing.
                                7/15/2012 5:48:44 PM ~!~Startup~!~Checking for pending updates to be installed...
                                7/15/2012 5:48:44 PM ~!~Startup~!~Restoring Device Status...
                                7/15/2012 5:48:44 PM ~!~Startup~!~Checking for available plug-ins
                                7/15/2012 5:48:44 PM ~!~Plug-In~!~Found plug-in: X10 CM11A/CM12U, version: 1.0.1.0
                                7/15/2012 5:48:44 PM ~!~Plug-In~!~Found plug-in: X10 CM15AUSB, version: 1.0.0.3
                                7/15/2012 5:48:44 PM ~!~Plug-In~!~Found plug-in: HSTouch Server, version: 1.0.0.45
                                7/15/2012 5:48:44 PM ~!~Plug-In~!~Found plug-in: HSTouch Android, version: 1.0.0.0
                                7/15/2012 5:48:44 PM ~!~Plug-In~!~Found plug-in: HSTouch iPhone, version: 1.0.0.0
                                7/15/2012 5:48:45 PM ~!~Plug-In~!~Found plug-in: Insteon, version: 1.7.2.0
                                7/15/2012 5:48:45 PM ~!~Plug-In~!~Found plug-in: iTunes, version: 2.5.0.13
                                7/15/2012 5:48:45 PM ~!~Plug-In~!~Found plug-in: Media Player, version: 2.5.0.16
                                7/15/2012 5:48:45 PM ~!~Plug-In~!~Found plug-in: UPB, version: 1.0.2.7
                                7/15/2012 5:48:45 PM ~!~Startup~!~Initializing Plug-Ins
                                7/15/2012 5:48:45 PM ~!~Plug-In~!~Initializing Plug-in: Insteon on COM port 1
                                7/15/2012 5:48:46 PM ~!~Insteon~!~RF PLM contacted on COM1 with an Insteon address of 1B.FB.65 and firmware version 99
                                7/15/2012 5:49:02 PM ~!~Insteon~!~** An error occurred in this plug-in. The details have been written to the log file - C:\Program Files\HomeSeer HS2\Config\Insteon Error Report.Log
                                7/15/2012 5:49:02 PM ~!~Insteon~!~** To request help with this problem please post this log file to the forum along with a detailed description of what lead to this problem.
                                7/15/2012 5:49:37 PM ~!~Insteon~!~** An error occurred in this plug-in. The details have been written to the log file - C:\Program Files\HomeSeer HS2\Config\Insteon Error Report.Log
                                7/15/2012 5:49:37 PM ~!~Insteon~!~** To request help with this problem please post this log file to the forum along with a detailed description of what lead to this problem.
                                7/15/2012 5:50:14 PM ~!~Insteon~!~Waiting to initialize External Devices...
                                7/15/2012 5:50:14 PM ~!~Plug-In~!~Finished initializing plug-in Insteon
                                7/15/2012 5:50:14 PM ~!~Plug-In~!~Initializing X10 Plug-in: Insteon On COM Port 1
                                7/15/2012 5:50:14 PM ~!~Plug-In~!~Initializing Plug-in: Insteon
                                7/15/2012 5:50:14 PM ~!~Plug-In~!~Finished initializing X10 interface Insteon
                                7/15/2012 5:50:14 PM ~!~Plug-In~!~Finished initializing infrared interface
                                7/15/2012 5:50:15 PM ~!~Web Server~!~Local IP address (subnet) is: 192.168.1.145 (255.255.255.0)
                                7/15/2012 5:50:15 PM ~!~Web Server~!~Web Server started on port 80
                                7/15/2012 5:50:15 PM ~!~Startup~!~Creating ASP.NET application host...
                                7/15/2012 5:50:16 PM ~!~Startup~!~ASP.NET application host created
                                7/15/2012 5:50:16 PM ~!~Startup~!~Start automation engine...
                                7/15/2012 5:50:16 PM ~!~Startup~!~This version of HomeSeer is registered.
                                7/15/2012 5:50:16 PM ~!~Startup~!~Initializing Speaker Client Interface
                                7/15/2012 5:50:16 PM ~!~Speech~!~Listening for remote speaker connections on port 0
                                7/15/2012 5:50:17 PM ~!~Startup~!~Powerfail Recovery will take place in 15 seconds.
                                Attached Files

                                Comment

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