HELP... total crash? znet?

[Tomgru]

No changes for weeks (that i know of...) Everything working great.

came home, all my Imperihome tablets won't connect.

checked logs, and got the attached.

Rebooted router/restarted znet/restarted HS3 (on win10)

get this error
5/26/2017 6:16:21 PM ~!~Error~!~Unable to start plug-in API: Only one usage of each socket address (protocol/network address/port) is normally permitted

Leave tomorrow for work trip... WAF will go down severely... Need help :-)

[Tomgru]

On version 3.0.0.318

Just tried again. startup log:

5/26/2017 6:22:07 PM ~!~Startup~!~Settings Loaded.
5/26/2017 6:22:07 PM ~!~Startup~!~
5/26/2017 6:22:07 PM ~!~Startup~!~*********************************************** *********************************
5/26/2017 6:22:07 PM ~!~Startup~!~ HomeSeer version 3.0.0.318 Edition: HS3 Standard Starting Now
5/26/2017 6:22:07 PM ~!~Startup~!~*********************************************** *********************************
5/26/2017 6:22:07 PM ~!~Startup~!~
5/26/2017 6:22:07 PM ~!~System~!~Ending plug-in process HSPI_BLUPS
5/26/2017 6:22:07 PM ~!~System~!~Ending plug-in process HSPI_Ecobee
5/26/2017 6:22:07 PM ~!~System~!~Ending plug-in process HSPI_HarmonyHub
5/26/2017 6:22:07 PM ~!~System~!~Ending plug-in process HSPI_ImperiHome
5/26/2017 6:22:07 PM ~!~Startup~!~Creating Class Objects...
5/26/2017 6:22:07 PM ~!~Startup~!~COM port classes started.
5/26/2017 6:22:07 PM ~!~Startup~!~Application interface class started.
5/26/2017 6:22:07 PM ~!~Startup~!~Web server class started.
5/26/2017 6:22:07 PM ~!~Startup~!~E-Mail SEND class started.
5/26/2017 6:22:07 PM ~!~Startup~!~E-Mail RECEIVE class started.
5/26/2017 6:22:07 PM ~!~Startup~!~Plug-In Interface class started.
5/26/2017 6:22:07 PM ~!~Startup~!~HSPhone external interface class started.
5/26/2017 6:22:07 PM ~!~Startup~!~Local voice recognition class started.
5/26/2017 6:22:07 PM ~!~Startup~!~Database SAVE process started.
5/26/2017 6:22:07 PM ~!~Startup~!~Loading configuration file ...
5/26/2017 6:22:07 PM ~!~Database~!~Opening (Mode=Read Only) up HomeSeer database C:\Program Files (x86)\HomeSeer HS3\Data\HomeSeerData.hsd
5/26/2017 6:22:07 PM ~!~Database~!~Loading Devices...
5/26/2017 6:22:07 PM ~!~Load Config~!~407 total devices loaded.
5/26/2017 6:22:07 PM ~!~Load Config~!~Loading Event Groups...
5/26/2017 6:22:07 PM ~!~Load Config~!~Loading Events...
5/26/2017 6:22:07 PM ~!~Load Config~!~101 total events loaded.
5/26/2017 6:22:07 PM ~!~Load Config~!~Loading COUNTERS...
5/26/2017 6:22:07 PM ~!~Load Config~!~Loading TIMERS...
5/26/2017 6:22:07 PM ~!~Startup~!~HomeSeer version is: 3.0.0.318
5/26/2017 6:22:07 PM ~!~Startup~!~Creating Speaker Client Interface Object...
5/26/2017 6:22:07 PM ~!~Startup~!~This version of HomeSeer is registered as a HS3STANDARD version.
5/26/2017 6:22:07 PM ~!~Error~!~Unable to start plug-in API: Only one usage of each socket address (protocol/network address/port) is normally permitted
5/26/2017 6:22:07 PM ~!~Startup~!~Checking for available plug-ins
5/26/2017 6:22:07 PM ~!~Plug-In~!~Found plug-in: BLBackup, version: 2.0.43.0
5/26/2017 6:22:07 PM ~!~Plug-In~!~Found plug-in: BLShutdown, version: 1.0.3.0
5/26/2017 6:22:07 PM ~!~Plug-In~!~Found plug-in: BLUPS, version: 2.0.22.0
5/26/2017 6:22:07 PM ~!~Plug-In~!~Found plug-in: Ecobee, version: 3.0.0.16
5/26/2017 6:22:07 PM ~!~Plug-In~!~Found plug-in: Global Cache Pro, version: 5.0.0.58
5/26/2017 6:22:07 PM ~!~Plug-In~!~Found plug-in: Harmony Hub, version: 3.6.5.0
5/26/2017 6:22:08 PM ~!~Plug-In~!~Found plug-in: HSTouch Server, version: 3.0.0.68
5/26/2017 6:22:08 PM ~!~Plug-In~!~Found plug-in: ImperiHome, version: 3.0.0.20
5/26/2017 6:22:08 PM ~!~Plug-In~!~Found plug-in: SDJ-Health, version: 3.0.4.8
5/26/2017 6:22:08 PM ~!~Plug-In~!~Found plug-in: Sonos, version: 3.0.0.21
5/26/2017 6:22:08 PM ~!~Plug-In~!~Found plug-in: Vista Alarm, version: 3.0.0.15
5/26/2017 6:22:08 PM ~!~Plug-In~!~Found plug-in: Z-Wave, version: 3.0.1.96
5/26/2017 6:22:08 PM ~!~Startup~!~Initializing Plug-Ins
5/26/2017 6:22:38 PM ~!~Plug-In~!~Finished initializing plug-in Z-Wave

[Tomgru]

More of the startup log came in. I can get to HS via the web dashboard... but nothing working. light is red on znet.

5/26/2017 6:22:38 PM ~!~Plug-In~!~Finished initializing plug-in Z-Wave
5/26/2017 6:23:08 PM ~!~Plug-In~!~Finished initializing plug-in Sonos
5/26/2017 6:23:38 PM ~!~Plug-In~!~Finished initializing plug-in Vista Alarm
5/26/2017 6:24:08 PM ~!~Plug-In~!~Finished initializing plug-in Harmony Hub
5/26/2017 6:24:38 PM ~!~Plug-In~!~Finished initializing plug-in Ecobee
5/26/2017 6:25:08 PM ~!~Plug-In~!~Finished initializing plug-in BLShutdown
5/26/2017 6:25:38 PM ~!~Plug-In~!~Finished initializing plug-in ImperiHome
5/26/2017 6:26:08 PM ~!~Plug-In~!~Finished initializing plug-in BLBackup
5/26/2017 6:26:38 PM ~!~Plug-In~!~Finished initializing plug-in SDJ-Health
5/26/2017 6:27:08 PM ~!~Plug-In~!~Finished initializing plug-in Global Cache Pro
5/26/2017 6:27:38 PM ~!~Plug-In~!~Finished initializing plug-in BLUPS
5/26/2017 6:27:38 PM ~!~Web Server~!~Local IP address (subnet) is: 192.168.1.154 (255.255.255.0)
5/26/2017 6:27:38 PM ~!~Web Server~!~UPNP Discovery started
5/26/2017 6:27:38 PM ~!~Web Server~!~Web Server started on port 80
5/26/2017 6:27:38 PM ~!~Startup~!~Creating ASP.NET application host...
5/26/2017 6:27:39 PM ~!~Startup~!~Start automation engine...
5/26/2017 6:27:39 PM ~!~Startup~!~Initializing Speaker Client Interface
5/26/2017 6:27:39 PM ~!~Speech~!~Listening for remote speaker connections on port 10401
5/26/2017 6:27:39 PM ~!~Database~!~Opening (Mode=Read/Write) up HomeSeer Energy database C:\Program Files (x86)\HomeSeer HS3\Data\Energy\Energy.hsd
5/26/2017 6:27:39 PM ~!~Startup~!~Updater services starting...
5/26/2017 6:27:39 PM ~!~Startup~!~Starting DDNS service...

[sparkman]

I would try reinstalling HS3. Make a backup first.


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[Tomgru]

I would try reinstalling HS3. Make a backup first.


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i do have nightly backups. so:

reinstall from homeseer.com?

then copy old/backup HS3 directory on top of new install?

[Tomgru]

Argh... perfect storm.... Turns out blbackup has not been making backups for 6 weeks. not too many changes from then if i need to use it.

[DSteiNeuro]

Is it just the Z-wave? I get this from time to time.
I would try:

First make a copy of your entire HS3 folder and put in a safe place. This way you could always get back to that point.

Then

i) Disable Z-Wave plug in
ii) Close HS3
iii) Reboot Z-Net
iv) Restart HS3
v) Enable Z-Wave plug in

If still having issues take a look at the Z-Wave Controller management.

[zwolfpack]

Could be just that the network is out of sync. Try disabling zwave plugin, reboot znet, then enable zwave. If it's still failing, is log same as 1st post? If not, post it.

[Tomgru]

Could be just that the network is out of sync. Try disabling zwave plugin, reboot znet, then enable zwave. If it's still failing, is log same as 1st post? If not, post it.

ok... that seemed to work a bit. back up from the dashboard web interface.

but all of my Imperihome tablets still wont' sync. Can't find the HS system. Did i lose an IP somehow?

And why would this happen? what did i miss?

and also, thank you to all that are helping.

[Kerat]

This sounds like an IP/TCP port issue. Is it possible you have two plugins or attempting to use the same port number? Have you tried disabling all other plugins to see if it works?


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[zwolfpack]

Reboot of the router could result in different IP's, if you are using DHCP and aren't reserving them in the router.
1) Does the HS box have a static IP address, or is one reserved in the router?
2) Same for the z-net?

I'm not familiar with Imperihome. How do the tablets get configured to know how to talk to HS3?

[Tomgru]

still working through what i thought was an IP problem.....maybe.

just checked logs and saw this. Is my znet failing?


Wine Closet Z-Net: Error, the Z-Wave API Transmit Queue is not empty after waiting 20 seconds - the interface may be disconnected or not operational (Wine Closet Z-Net).
May-26 10:19:06 PM
*
Z-Wave Warning
Wine Closet Z-Net: Cannot connect to Z-Wave Ethernet at IP 192.168.1.48 port: 2001, Ex=A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 192.168.1.48:2001
May-26 10:18:33 PM
*
Z-Wave Warning
Wine Closet Z-Net: Cannot connect to Z-Wave Ethernet at IP 192.168.1.48 port: 2001, Ex=A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 192.168.1.48:2001

[zwolfpack]

Could be, or it could be network issues. Other symptoms? Is the znet reconnecting/working? Whats the LED on the znet doing?

[sparkman]

Can you connect to the browser interface of the znet at that ip address? Are all your other plugins working?


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[Tomgru]

For some reason this all started working again around midnight, which is nice but has me worried.

When i'd reboot HS3 and get the error above... NONE of the plugins, include zwave, were working. Light on Znet was red. I have both the HS3 server and the znet on static IPs set at the router, and I could get to the znet IP interface.

I did notice at one point on my router that my WAN IP changed (maybe when I rebooted)... I reset that in my imperihome settings at it seemed to fix that, even though that should have been using a local IP to connected on my LAN.

Logs from last total reboot look good, save for one issue on IH I posted in that forum.

Totally lost what to check next.

The other thing that happened was my HS3 server queued up the "creator's update" for win10, which I decided to run - maybe something was going on there?