Schlage Connect Touchscreen: only 7 of 8 child devices created successfully

[mrceolla]

Received my first z-wave lock, a Schlage Connect Camelot. I first ran a 'remove node' per an instructional video by HS on Kwikset locks, and then ran the add. Got 7 out of 8 child devices created successfully. I've added and removed it a number of times. The best I can get is 7 out of 8 child devices. Once I got 6 out of 7. What?? I'm new to Z-wave as I've been mainly Insteon so I don't know if this is normal. I just received my SmartStick + and this lock last week and set it up tonight. Is this result to be expected? What child device might I be missing and why? Here is what is created with 7 out of 8:

IR Security Safety Entry Control Node 6 Root
Access Control Notification
Application Status
Battery
Door Lock
Home Security
Power Management Notification
System Notification

I'm pretty sure it's the same 7 in the list each time but I haven't made a list until just now.

The lock is within 2 ft of the SmartStick +. The SmartStick + is currently plugged into a USB hub. I'm running the latest non-beta HS3 and Z-wave plugin. The entire lock is not installed and the battery cover is off. Is there any other info I can give?

Any help is much appreciated!

[mikedr]

I only get 4 of 5 . . . . :\

[mrceolla]

Do you have the same lock? How far away from your Z-wave interface is it while adding it? I read it needs to be close. The one time I put them within inches of one another is when I got 6 of 7. When it was 1-2 ft away I always got 7 or 8.

Anyone have any insight into this? Defective locks that we should send back?

[mrceolla]

I'm really at a loss regarding this supposedly missing child node. Any suggestions at all would get me further than I am now. Should I just open a ticket?

Thanks.

[Rupp]

Which child device are you missing?

[mrceolla]

Well that's one of my problems...I don't know. This is my first lock and first z wave device do I don't know what's suppose to be there. I've listed the child nodes that do appear in an earlier post.

[mrceolla]

I found this:

http://www.schlage.com/content/dam/i...s/24352403.pdf

But it doesn't seem to match up with the child nodes I'm seeing in HS3. So I'm still not sure what the 8th node is supposed to be.

[sparkman]

According to this document: http://products.z-wavealliance.org/products/748/pics, it supports 13 command classes. Can you do a re-scan and post the results of that here?

Cheers
Al

[mrceolla]

I did a "Scan Existing Devices (Full Scan). Here it shows 7 of 7.


Loading network information from your Z-Wave interface...
Done.
Synchronizing network information against HomeSeer devices...
Getting Z-Wave node list for network #######...
Found 2 Z-Wave nodes
Syncing Z-Wave nodes with device list...
Synchronize nodes finished. Number of device nodes to be created/added = 0
Node: 6 Supports Class(es): APPLICATION_STATUS, MANUFACTURER_SPECIFIC, FIRMWARE_UPDATE_MD, SECURITY, VERSION_V2
Node: 6 Supports Secure Class(es): ANTITHEFT_V2, ASSOCIATION, BASIC, BATTERY, CONFIGURATION, DOOR_LOCK_V2, ALARM_V2, USER_CODE
Node 6 is Z-Wave version: Lib: 3.42 App: 104.21
All associations for node 6 have been retrieved successfully, it supports associations on these groups: 1.
Enabling Lock and System status for Schlage device Node 6 Z-Wave IR Security Safety Entry Control Node 6 Root (6)
7 out of 7 Child devices of node 6 were created successfully.
Finished with Z-Wave device synchronization.

Is the 'add' routine incorrectly showing an 8 of 7?

[sparkman]

That looks great and if the lock is working properly and the devices all update, I would not worry about it. it could be a bug in the add routine, so you may want to post these results and the original add results in Bugzilla.

Cheers
Al

[mrceolla]

I deleted and re-added again. Now Node 7. Should it increment every time even though I'm removing first?


Add Node started...
Activate the 'Add to Network' (Send NodeInfo) function on the node...
Activate the 'Add to Network' (Send NodeInfo) function on the node...
A new node has been found and is being added...
Adding a new SLAVE NODE...
DONE - Add Node Operation is Complete.
Done. Node 7 Added.
Reloading (importing) node information...
Synchronizing node information with HomeSeer and creating new device(s) as necessary...
Synchronize nodes finished. Number of device nodes to be created/added = 1
Z-Wave manufacturer information for node 7, ID: ##=### (IR Security Safety), Type: #####=#####, ID: #####=#####
Negotiating or Verifying SECURITY SCHEME for node 7
Z-Wave Security Scheme and Key Exchange was successful for node 7, now waiting for the device to finish storing information before proceeding...
Getting SECURITY class information for node 7
Node: 7 Supports Class(es): APPLICATION_STATUS, MANUFACTURER_SPECIFIC, FIRMWARE_UPDATE_MD, SECURITY, VERSION_V2
Node: 7 Supports Secure Class(es): ANTITHEFT_V2, ASSOCIATION, BASIC, BATTERY, CONFIGURATION, DOOR_LOCK_V2, ALARM_V2, USER_CODE
Node 7 is Z-Wave version: Lib: 3.42 App: 104.21
All associations for node 7 have been retrieved successfully, it supports associations on these groups: 1.
Root Node Device Node 7 Z-Wave IR Security Safety Entry Control Node 7 was created for node 7 on network ########
SmartStick +: Adding association for Z-Wave device Node 7 Z-Wave IR Security Safety Entry Control Node 7 (Node 7, Group 1) to HomeSeer
Enabling Lock and System status for Schlage device Node 7 Z-Wave IR Security Safety Entry Control Node 7 (7)
7 out of 8 Child devices of node 7 were created successfully.
Finished.

[sparkman]

It does look like it adds successfully. I think the reporting of 8 child devices is a bug. Yes, the node id will keep incrementing. Once you run out of IDs, it will start reusing the lower numbered ones that are no longer in use.

Cheers
Al

[mrceolla]

That looks great and if the lock is working properly and the devices all update, I would not worry about it.

I've seen Access Control Notification, Door Lock, and System Notification change to different things, and the lock responds to Lock/Unlock from HS, but I'm not sure how to test the other devices or nodes and I don't even know what some of them are for. The lock manual I am holding in my hand right now has very little in the way of documentation for the Z-wave functionality.