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    Smoke detector troubled - not reset

    Just curious why the smoke detector is still showing troubled as you see below...

    any thoughts?
    also in plugin logs I see troubled
    but in panel logs I do not... ????
    Attached Files
    HW - i5 4570T @2.9ghz runs @11w | 8gb ram | 128gb ssd OS - Win10 x64

    HS - HS3 Pro Edition 3.0.0.435

    Plugins - BLRF 2.0.94.0 | Concord 4 3.1.13.10 | HSBuddy 3.9.605.5 | HSTouch Server 3.0.0.68 | RFXCOM 30.0.0.36 | X10 3.0.0.36 | Z-Wave 3.0.1.190

    Hardware - EdgePort/4 DB9 Serial | RFXCOM 433MHz USB Transceiver | Superbus 2000 for Concord 4 | TI103 X-10 Interface | WGL Designs W800 RF | Z-Net Z-Wave Interface

    #2
    here is another
    Attached Files
    HW - i5 4570T @2.9ghz runs @11w | 8gb ram | 128gb ssd OS - Win10 x64

    HS - HS3 Pro Edition 3.0.0.435

    Plugins - BLRF 2.0.94.0 | Concord 4 3.1.13.10 | HSBuddy 3.9.605.5 | HSTouch Server 3.0.0.68 | RFXCOM 30.0.0.36 | X10 3.0.0.36 | Z-Wave 3.0.1.190

    Hardware - EdgePort/4 DB9 Serial | RFXCOM 433MHz USB Transceiver | Superbus 2000 for Concord 4 | TI103 X-10 Interface | WGL Designs W800 RF | Z-Net Z-Wave Interface

    Comment


      #3
      Originally posted by TeleFragger View Post
      Just curious why the smoke detector is still showing troubled as you see below...

      any thoughts?
      also in plugin logs I see troubled
      but in panel logs I do not... ????
      What does your keypad show (*)?
      It should show the problem as well?

      Z

      Comment


        #4
        Originally posted by TeleFragger View Post
        here is another
        Make a Manual event and select the Concord Action "Dynamic Data Refresh"
        LMK if that clears the HS3 alarm.

        Also make sure your Panel log is shows all the times by increasing the date range to include the day before and after.

        LMK
        Z

        Comment


          #5
          Apr-07 7:13:58 AM TTS Speak ():Concord Plug-In has disarmed the System

          Apr-07 7:13:58 AM CONCORD Info Panel Control changed to disarm by User: Concord Plug-In

          Apr-07 7:13:58 AM Event Event Trigger "Manual Events - Troubleshooting Dynamic Data Refresh"

          Apr-07 7:13:58 AM Event Event Manual Events - Troubleshooting Dynamic Data Refresh triggered by the event page 'Run' button.


          Still no go...
          Last edited by TeleFragger; April 7, 2016, 06:07 AM.
          HW - i5 4570T @2.9ghz runs @11w | 8gb ram | 128gb ssd OS - Win10 x64

          HS - HS3 Pro Edition 3.0.0.435

          Plugins - BLRF 2.0.94.0 | Concord 4 3.1.13.10 | HSBuddy 3.9.605.5 | HSTouch Server 3.0.0.68 | RFXCOM 30.0.0.36 | X10 3.0.0.36 | Z-Wave 3.0.1.190

          Hardware - EdgePort/4 DB9 Serial | RFXCOM 433MHz USB Transceiver | Superbus 2000 for Concord 4 | TI103 X-10 Interface | WGL Designs W800 RF | Z-Net Z-Wave Interface

          Comment


            #6
            Originally posted by TeleFragger View Post
            Apr-07 7:13:58 AM TTS Speak ():Concord Plug-In has disarmed the System

            Apr-07 7:13:58 AM CONCORD Info Panel Control changed to disarm by User: Concord Plug-In

            Apr-07 7:13:58 AM Event Event Trigger "Manual Events - Troubleshooting Dynamic Data Refresh"

            Apr-07 7:13:58 AM Event Event Manual Events - Troubleshooting Dynamic Data Refresh triggered by the event page 'Run' button.


            Still no go...
            Are you sure that it's still a valid device?
            Goto the Concord Config page->Zone Setup
            and see if it's listed and has a matching HS3 device ID

            Also try clicking on the "Retrieve Zone Info" button. This should be running every day to ensure it's sync'd up.

            Z

            Comment


              #7
              seems right...

              item 15 is a keyfob I need to get back in.. not sure what 20 is...
              Attached Files
              HW - i5 4570T @2.9ghz runs @11w | 8gb ram | 128gb ssd OS - Win10 x64

              HS - HS3 Pro Edition 3.0.0.435

              Plugins - BLRF 2.0.94.0 | Concord 4 3.1.13.10 | HSBuddy 3.9.605.5 | HSTouch Server 3.0.0.68 | RFXCOM 30.0.0.36 | X10 3.0.0.36 | Z-Wave 3.0.1.190

              Hardware - EdgePort/4 DB9 Serial | RFXCOM 433MHz USB Transceiver | Superbus 2000 for Concord 4 | TI103 X-10 Interface | WGL Designs W800 RF | Z-Net Z-Wave Interface

              Comment


                #8
                Originally posted by TeleFragger View Post
                seems right...

                item 15 is a keyfob I need to get back in.. not sure what 20 is...
                And Item 17 shows as HS3 deviceID 51 on the device mgmnt page? (ie the device that shows trouble?)

                If so, then enable Comms Debug and click on the Zone Retrieve Info button again and send me the log output.

                Z

                Comment


                  #9
                  Originally posted by vasrc View Post
                  And Item 17 shows as HS3 deviceID 51 on the device mgmnt page? (ie the device that shows trouble?)

                  If so, then enable Comms Debug and click on the Zone Retrieve Info button again and send me the log output.

                  Z
                  And what version of PI are you running?

                  Z

                  Comment


                    #10
                    Originally posted by vasrc View Post
                    And what version of PI are you running?

                    Z
                    yes 51. will get log...

                    I have 2 of these and the other is fine...

                    Current Date/Time: 4/7/2016 9:58:11 AM
                    HomeSeer Version: HS3 Pro Edition 3.0.0.258
                    Operating System: Microsoft Windows Server 2012 R2 Essentials - Domain Controller
                    System Uptime: 5 Days 13 Hours 6 Minutes 0 Seconds
                    IP Address: 10.66.10.238
                    Number of Devices: 56
                    Number of Events: 5

                    Enabled Plug-Ins
                    2.0.85.0: BLRF
                    3.1.13.4: CONCORD
                    3.0.0.94: HSTouch Server
                    30.0.0.29: RFXCOM
                    3.0.0.36: X10
                    3.0.1.65: Z-Wave
                    HW - i5 4570T @2.9ghz runs @11w | 8gb ram | 128gb ssd OS - Win10 x64

                    HS - HS3 Pro Edition 3.0.0.435

                    Plugins - BLRF 2.0.94.0 | Concord 4 3.1.13.10 | HSBuddy 3.9.605.5 | HSTouch Server 3.0.0.68 | RFXCOM 30.0.0.36 | X10 3.0.0.36 | Z-Wave 3.0.1.190

                    Hardware - EdgePort/4 DB9 Serial | RFXCOM 433MHz USB Transceiver | Superbus 2000 for Concord 4 | TI103 X-10 Interface | WGL Designs W800 RF | Z-Net Z-Wave Interface

                    Comment


                      #11
                      Originally posted by vasrc View Post
                      And Item 17 shows as HS3 deviceID 51 on the device mgmnt page? (ie the device that shows trouble?)

                      If so, then enable Comms Debug and click on the Zone Retrieve Info button again and send me the log output.

                      Z
                      Apr-07 10:01:03 AM CONCORD Comm Rx Equipment List Complete - 02080A

                      Apr-07 10:01:03 AM CONCORD Comm Rx ZoneName - 19030100010013020082171C1123232B1415241513241F222B6F

                      Apr-07 10:01:02 AM CONCORD Comm Rx ZoneName - 1E0301000D0012010074FD2711292B171C1123232B1415241513241F222B F9

                      Apr-07 10:01:02 AM CONCORD Comm Rx ZoneName - 190306001A00110108161F2915222B681415241513241F222B83

                      Apr-07 10:01:02 AM CONCORD Comm Rx ZoneName - 190301001A0010010074FD2711292B681415241513241F222BB2

                      Apr-07 10:01:02 AM CONCORD Comm Rx ZoneName - 100301000D000E010042D41211222B3CF2

                      Apr-07 10:01:02 AM CONCORD Comm Rx ZoneName - 100301000D000D010042D41211222B6E23

                      Apr-07 10:01:02 AM CONCORD Comm Rx ZoneName - 0D0301000D000C0100AC3C66AD26

                      Apr-07 10:01:02 AM CONCORD Comm Rx ZoneName - 0D0301000D000B0100853C66ADFE

                      Apr-07 10:01:01 AM CONCORD Comm Rx ZoneName - 0C0301000D000A0100AC66ADE7

                      Apr-07 10:01:01 AM CONCORD Comm Rx ZoneName - 0C0301000D000901008566ADBF

                      Apr-07 10:01:01 AM CONCORD Comm Rx ZoneName - 0B0301000D0008010082D47B

                      Apr-07 10:01:01 AM CONCORD Comm Rx ZoneName - 0C0301000D00070100AC55ADD3

                      Apr-07 10:01:01 AM CONCORD Comm Rx ZoneName - 0C0301000D000601008555ADAB

                      Apr-07 10:01:01 AM CONCORD Comm Rx ZoneName - 0C0301000D00050100AC8AAD06

                      Apr-07 10:01:01 AM CONCORD Comm Rx ZoneName - 0C0301000D00040100858AADDE

                      Apr-07 10:01:01 AM CONCORD Comm Rx ZoneName - 110301000A00030100B5171C1123232B57E4

                      Apr-07 10:01:01 AM CONCORD Comm Rx ZoneName - 0B0301000A000201006E57E1

                      Apr-07 10:01:00 AM CONCORD Comm Rx ZoneName - 0B0301000A000101007057E2

                      Apr-07 10:01:00 AM CONCORD Comm SendRequestToPanel - 03020308

                      Apr-07 10:00:53 AM CONCORD Comm Rx Siren Go (future)- 0322062B

                      Apr-07 10:00:53 AM CONCORD Comm Rx Siren Setup (future)- 0A2204060001AA80000061
                      HW - i5 4570T @2.9ghz runs @11w | 8gb ram | 128gb ssd OS - Win10 x64

                      HS - HS3 Pro Edition 3.0.0.435

                      Plugins - BLRF 2.0.94.0 | Concord 4 3.1.13.10 | HSBuddy 3.9.605.5 | HSTouch Server 3.0.0.68 | RFXCOM 30.0.0.36 | X10 3.0.0.36 | Z-Wave 3.0.1.190

                      Hardware - EdgePort/4 DB9 Serial | RFXCOM 433MHz USB Transceiver | Superbus 2000 for Concord 4 | TI103 X-10 Interface | WGL Designs W800 RF | Z-Net Z-Wave Interface

                      Comment


                        #12
                        LOL ummm im still getting this as ive never fixed it but this weekend it set our alarm off 3 times... and i barely slept.. thinking someone was trying to get in. there is a heroin junky high school dropout getting into cars...

                        so next steps?
                        Attached Files
                        HW - i5 4570T @2.9ghz runs @11w | 8gb ram | 128gb ssd OS - Win10 x64

                        HS - HS3 Pro Edition 3.0.0.435

                        Plugins - BLRF 2.0.94.0 | Concord 4 3.1.13.10 | HSBuddy 3.9.605.5 | HSTouch Server 3.0.0.68 | RFXCOM 30.0.0.36 | X10 3.0.0.36 | Z-Wave 3.0.1.190

                        Hardware - EdgePort/4 DB9 Serial | RFXCOM 433MHz USB Transceiver | Superbus 2000 for Concord 4 | TI103 X-10 Interface | WGL Designs W800 RF | Z-Net Z-Wave Interface

                        Comment


                          #13
                          Originally posted by TeleFragger View Post
                          LOL ummm im still getting this as ive never fixed it but this weekend it set our alarm off 3 times... and i barely slept.. thinking someone was trying to get in. there is a heroin junky high school dropout getting into cars...

                          so next steps?
                          Not sure what the question is?
                          Looks like you lost comms to the panel and when it restored comms it sees that Zone 17 is in Trouble status?

                          Any idea why you're losing communications? Also, you should find out what's wrong with the smoke detector. I also see from your previous post that Zone 17 thinks it's in Partition 6, not Partition 1?
                          190306001A00
                          110108161F2915222B681415241513241F222B83
                          11 - Zone 17
                          01 -
                          08 -
                          16_1F_29_15_22_2B_68_14_15_24_15_13_24_1F_22_2B
                          FOYER FIRE DETECTOR

                          Zone 16 says it's the Hallway Fire Detectors?

                          Is your HS3 description not the same as the panel description for the devices?

                          Z

                          Comment


                            #14
                            ill revisit but i do know the hallway smoke.. the wife ummm... threw it away when i ran lighting in the hallway. she thought it was one of the normal detectors and bought a new one to replace it... ughhhh

                            so that was 16... 17 is the foyer.. I will buy batteries on my way home and see if that does it...

                            not sure the disconnecting part..


                            guess the question was more about the plugin showing the issue but the panel log doesnt... doesnt even acknowledge it at all...

                            off to drive my 65mile commute home... be back with battery results, etc later...
                            HW - i5 4570T @2.9ghz runs @11w | 8gb ram | 128gb ssd OS - Win10 x64

                            HS - HS3 Pro Edition 3.0.0.435

                            Plugins - BLRF 2.0.94.0 | Concord 4 3.1.13.10 | HSBuddy 3.9.605.5 | HSTouch Server 3.0.0.68 | RFXCOM 30.0.0.36 | X10 3.0.0.36 | Z-Wave 3.0.1.190

                            Hardware - EdgePort/4 DB9 Serial | RFXCOM 433MHz USB Transceiver | Superbus 2000 for Concord 4 | TI103 X-10 Interface | WGL Designs W800 RF | Z-Net Z-Wave Interface

                            Comment


                              #15
                              Originally posted by TeleFragger View Post
                              ill revisit but i do know the hallway smoke.. the wife ummm... threw it away when i ran lighting in the hallway. she thought it was one of the normal detectors and bought a new one to replace it... ughhhh

                              so that was 16... 17 is the foyer.. I will buy batteries on my way home and see if that does it...

                              not sure the disconnecting part..

                              guess the question was more about the plugin showing the issue but the panel log doesn't... doesn't even acknowledge it at all...

                              off to drive my 65 mile commute home... be back with battery results, etc later...
                              The Panel log should show the Trouble, it's part of the string being returned that was listed.

                              You may have to reconfigure the new sensor into the panel. Matt could help with that, I'm not familiar with how that works.

                              Z

                              Comment

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