SmartHome 2842-222 cannot register

[LeeIII]

I just received two of the new 2842-222 (replacement for the 2420M) from SmartHome.

According to SH, these are the next gen of the 2420M and should work the same way. However, I'm unable to register with HomeSeer.

Whether attempting Tap-Add-Link or manually registering the devices I get the same response. I just put the device into Linking mode and did a manual address entry register. The detailed logs are pasted below:

Any suggestions on how to add these new devices?


12/1/2012 5:07:25 PM Insteon Manual Add Selected
12/1/2012 5:07:33 PM Insteon Starting Scheduled Polling...
12/1/2012 5:07:33 PM Insteon ..Finished Scheduled Polling for 0 devices.
12/1/2012 5:07:33 PM Insteon Starting Scheduled Polling...
12/1/2012 5:07:33 PM Insteon ..Finished Scheduled Polling for 0 devices.
12/1/2012 5:07:33 PM Insteon Starting Scheduled Polling...
12/1/2012 5:07:33 PM Insteon ..Finished Scheduled Polling for 0 devices.
12/1/2012 5:07:45 PM Insteon Confirm Add Device Selected
12/1/2012 5:07:45 PM Insteon Set add job data : Name:Motion Sensor
12/1/2012 5:07:45 PM Insteon Launching new BackgroundUpdate Thread with job type 20...
12/1/2012 5:07:45 PM Insteon In BackgroundUpdate Thread...
12/1/2012 5:07:45 PM Insteon Attempting to add Device 21.D3.EE
12/1/2012 5:07:45 PM Insteon Scheduled polling temporarily stopped.
12/1/2012 5:07:45 PM Insteon Calling AddRecord for 21.D3.EE 1 True
12/1/2012 5:07:45 PM Insteon Sending command 02 6F 41 A2 01 21 D3 EE 00 00 00 to PLM, (Expecting 0 bytes extra back) Pre-Payload ACK:False, NAK is ok:True
12/1/2012 5:07:45 PM Insteon ..Got PLM Response 02 6F 41 A2 01 21 D3 EE 00 00 00 06
12/1/2012 5:07:46 PM Insteon Sending Insteon ID Broadcast for '21.D3.EE'
12/1/2012 5:07:46 PM Insteon Sending command 02 62 21 D3 EE 0A 10 00 to PLM, (Expecting 0 bytes extra back) Pre-Payload ACK:False, NAK is ok:False
12/1/2012 5:07:46 PM Insteon ..Got PLM Response 02 62 21 D3 EE 0A 10 00 06
12/1/2012 5:07:47 PM Insteon Received STX 0x50 (Raw Insteon Rec):21 D3 EE 19 76 46 26 10 00
12/1/2012 5:07:47 PM Insteon Received STX 0x50 (Raw Insteon Rec):14 6F DC 00 00 01 C7 11 01
12/1/2012 5:07:47 PM Insteon Received message from Sensors Family Room Motion Sensor Family Room (14.6F.DC) taking hops: 2
12/1/2012 5:07:47 PM Insteon ProcessGroupBroadcast: Device Sensors Family Room Motion Sensor Family Room (14.6F.DC) is group broadcast source (tgt group/button:1) sending cmd 11
12/1/2012 5:07:47 PM Insteon Setting status and value for device \18. Old status:2 Old Value:100, New Status:2 New Value:100
12/1/2012 5:07:47 PM Insteon Received STX 0x50 (Raw Insteon Rec):14 6F DC 19 76 46 41 11 01
12/1/2012 5:07:48 PM Insteon Starting Scheduled Polling...
12/1/2012 5:07:48 PM Insteon ..Finished Scheduled Polling for 0 devices.
12/1/2012 5:07:48 PM Insteon Starting Scheduled Polling...
12/1/2012 5:07:48 PM Insteon ..Finished Scheduled Polling for 0 devices.
12/1/2012 5:07:50 PM Insteon Sending command 02 62 21 D3 EE 0A 10 00 to PLM, (Expecting 0 bytes extra back) Pre-Payload ACK:False, NAK is ok:False
12/1/2012 5:07:50 PM Insteon ..Got PLM Response 02 62 21 D3 EE 0A 10 00 06
12/1/2012 5:07:51 PM Insteon Received STX 0x50 (Raw Insteon Rec):21 D3 EE 19 76 46 26 10 00
12/1/2012 5:07:54 PM Insteon Sending command 02 62 21 D3 EE 0A 10 00 to PLM, (Expecting 0 bytes extra back) Pre-Payload ACK:False, NAK is ok:False
12/1/2012 5:07:54 PM Insteon ..Got PLM Response 02 62 21 D3 EE 0A 10 00 06
12/1/2012 5:07:54 PM Insteon Received STX 0x50 (Raw Insteon Rec):21 D3 EE 19 76 46 26 10 00
12/1/2012 5:07:58 PM Insteon Sending command 02 62 21 D3 EE 0A 10 00 to PLM, (Expecting 0 bytes extra back) Pre-Payload ACK:False, NAK is ok:False
12/1/2012 5:07:58 PM Insteon ..Got PLM Response 02 62 21 D3 EE 0A 10 00 06
12/1/2012 5:07:58 PM Insteon Received STX 0x50 (Raw Insteon Rec):21 D3 EE 19 76 46 26 10 00
12/1/2012 5:08:02 PM Insteon Sending command 02 62 21 D3 EE 0A 10 00 to PLM, (Expecting 0 bytes extra back) Pre-Payload ACK:False, NAK is ok:False
12/1/2012 5:08:02 PM Insteon ..Got PLM Response 02 62 21 D3 EE 0A 10 00 06
12/1/2012 5:08:02 PM Insteon Received STX 0x50 (Raw Insteon Rec):21 D3 EE 19 76 46 26 10 00
12/1/2012 5:08:03 PM Insteon Starting Scheduled Polling...
12/1/2012 5:08:03 PM Insteon ..Finished Scheduled Polling for 0 devices.
12/1/2012 5:08:03 PM Insteon Starting Scheduled Polling...
12/1/2012 5:08:03 PM Insteon ..Finished Scheduled Polling for 0 devices.
12/1/2012 5:08:05 PM Insteon Did not get any device type broadcast for Insteon device 21.D3.EE
12/1/2012 5:08:05 PM Insteon Calling PLM_RemoveID for 21.D3.EE 1 True
12/1/2012 5:08:05 PM Insteon Sending command 02 6F 80 22 01 21 D3 EE 00 00 00 to PLM, (Expecting 0 bytes extra back) Pre-Payload ACK:False, NAK is ok:True
12/1/2012 5:08:06 PM Insteon ..Got PLM Response 02 6F 80 22 01 21 D3 EE 00 00 00 15
12/1/2012 5:08:06 PM Insteon Scheduled polling resumed.
12/1/2012 5:08:06 PM Insteon The Insteon device at 21.D3.EE did not respond. Please check to make sure the address is correct and that the device is powered-up. The device was not registered.
12/1/2012 5:08:06 PM Insteon BackgroundUpdate Thread Complete...

[mnsandler]

Lee,

Make sure J5 is On. this is required for sw configuration.

if this doesn't work please you try a factory reset on the device and the try to register it again: put it into linking mode and then use the manual add feature is the best approach.

[LeeIII]

Lee,

Make sure J5 is On. this is required for sw configuration.

if this doesn't work please you try a factory reset on the device and the try to register it again: put it into linking mode and then use the manual add feature is the best approach.

J5 is ON. I have tried both manual and tap-link-add modes and it HS continues to give same response.

I was easily able to create a manual link between the motion sensor and a SwitchLinc dimmer module on the same circuit as the USB interface, so I know RF communications is working.

I already have 3 other motion sensor modules and a total of 46 Insteon registered devices. Everything is working well - except these two Motion sensors. I have also tried to add both of them with the same results.

I believe there must be something different about the newest model that is preventing the plugin from seeing it. Is there some logging I could provide you?

[mnsandler]

can you try a tap-add with detailed logging and then post the log snippet

In the meanwhile, i'll contact SH about this new version

[LeeIII]

can you try a tap-add with detailed logging and then post the log snippet

In the meanwhile, i'll contact SH about this new version

Here is the Tap-add log snippet:


12/3/2012 10:44:33 AM Insteon Tap-Add Selected
12/3/2012 10:44:33 AM Insteon Sending command 02 64 01 00 to PLM, (Expecting 0 bytes extra back) Pre-Payload ACK:False, NAK is ok:False
12/3/2012 10:44:33 AM Insteon ..Got PLM Response 02 64 01 00 06
12/3/2012 10:44:39 AM Insteon Starting Scheduled Polling...
12/3/2012 10:44:39 AM Insteon ..Finished Scheduled Polling for 0 devices.
12/3/2012 10:44:39 AM Insteon Starting Scheduled Polling...
12/3/2012 10:44:39 AM Insteon ..Finished Scheduled Polling for 0 devices.
12/3/2012 10:44:54 AM Insteon Starting Scheduled Polling...
12/3/2012 10:44:54 AM Insteon ..Finished Scheduled Polling for 0 devices.
12/3/2012 10:44:54 AM Insteon Starting Scheduled Polling...
12/3/2012 10:44:54 AM Insteon ..Finished Scheduled Polling for 0 devices.
12/3/2012 10:45:09 AM Insteon Starting Scheduled Polling...
12/3/2012 10:45:09 AM Insteon ..Finished Scheduled Polling for 0 devices.
12/3/2012 10:45:09 AM Insteon Starting Scheduled Polling...
12/3/2012 10:45:09 AM Insteon ..Finished Scheduled Polling for 0 devices.
12/3/2012 10:45:24 AM Insteon Starting Scheduled Polling...
12/3/2012 10:45:24 AM Insteon ..Finished Scheduled Polling for 0 devices.
12/3/2012 10:45:24 AM Insteon Starting Scheduled Polling...
12/3/2012 10:45:24 AM Insteon ..Finished Scheduled Polling for 0 devices.
12/3/2012 10:45:39 AM Insteon Starting Scheduled Polling...
12/3/2012 10:45:39 AM Insteon ..Finished Scheduled Polling for 0 devices.
12/3/2012 10:45:39 AM Insteon Starting Scheduled Polling...
12/3/2012 10:45:39 AM Insteon ..Finished Scheduled Polling for 0 devices.
12/3/2012 10:45:54 AM Insteon Starting Scheduled Polling...
12/3/2012 10:45:54 AM Insteon ..Finished Scheduled Polling for 0 devices.
12/3/2012 10:45:54 AM Insteon Starting Scheduled Polling...
12/3/2012 10:45:54 AM Insteon ..Finished Scheduled Polling for 0 devices.
12/3/2012 10:46:09 AM Insteon Starting Scheduled Polling...
12/3/2012 10:46:09 AM Insteon ..Finished Scheduled Polling for 0 devices.
12/3/2012 10:46:09 AM Insteon Starting Scheduled Polling...
12/3/2012 10:46:09 AM Insteon ..Finished Scheduled Polling for 0 devices.
12/3/2012 10:46:24 AM Insteon Starting Scheduled Polling...
12/3/2012 10:46:24 AM Insteon ..Finished Scheduled Polling for 0 devices.
12/3/2012 10:46:24 AM Insteon Starting Scheduled Polling...
12/3/2012 10:46:24 AM Insteon ..Finished Scheduled Polling for 0 devices.
12/3/2012 10:46:39 AM Insteon Starting Scheduled Polling...
12/3/2012 10:46:39 AM Insteon Timed poll for Insteon device First Floor Garage Door (1E.28.C1), Last contact 12/3/2012 10:43:38 AM. Polling interval of 3 min. reached, polling...
12/3/2012 10:46:39 AM Insteon Requesting Insteon status (Polling) for device First Floor Garage Door Output Relay: Door ACTIVATE (1E.28.C1)
12/3/2012 10:46:39 AM Insteon Attempting to update the status for First Floor Garage Door (1E.28.C1)
12/3/2012 10:46:39 AM Insteon Sending command 02 62 1E 28 C1 0A 19 00 to PLM, (Expecting 0 bytes extra back) Pre-Payload ACK:False, NAK is ok:False
12/3/2012 10:46:39 AM Insteon ..Got PLM Response 02 62 1E 28 C1 0A 19 00 06
12/3/2012 10:46:40 AM Insteon Received STX 0x50 (Raw Insteon Rec):1E 28 C1 19 76 46 26 00 00
12/3/2012 10:46:40 AM Insteon [CheckDeltas] Database recently heard delta value for device 1E.28.C1 is current.
12/3/2012 10:46:40 AM Insteon Database delta value of 0 for device 1E.28.C1 is current. No changes since last database update.
12/3/2012 10:46:40 AM Insteon Setting status and value for device \35. Old status:3 Old Value:0, New Status:3 New Value:0
12/3/2012 10:46:40 AM Insteon Received message from First Floor Garage Door (1E.28.C1) taking hops: 1
12/3/2012 10:46:40 AM Insteon Requesting Insteon status (Polling) for device First Floor Garage Door Input Sensor: Door State (1E.28.C1)
12/3/2012 10:46:40 AM Insteon Attempting to update the status for First Floor Garage Door (1E.28.C1)
12/3/2012 10:46:40 AM Insteon Sending command 02 62 1E 28 C1 0A 19 01 to PLM, (Expecting 0 bytes extra back) Pre-Payload ACK:False, NAK is ok:False
12/3/2012 10:46:40 AM Insteon ..Got PLM Response 02 62 1E 28 C1 0A 19 01 06
12/3/2012 10:46:40 AM Insteon Received STX 0x50 (Raw Insteon Rec):1E 28 C1 19 76 46 26 00 01
12/3/2012 10:46:40 AM Insteon [CheckDeltas] Database recently heard delta value for device 1E.28.C1 is current.
12/3/2012 10:46:40 AM Insteon Received message from First Floor Garage Door (1E.28.C1) taking hops: 1
12/3/2012 10:46:40 AM Insteon Database delta value of 0 for device 1E.28.C1 is current. No changes since last database update.
12/3/2012 10:46:40 AM Insteon Setting status and value for device \34. Old status:3 Old Value:0, New Status:3 New Value:0
12/3/2012 10:46:41 AM Insteon ..Finished Scheduled Polling for 1 devices.
12/3/2012 10:46:41 AM Insteon Starting Scheduled Polling...
12/3/2012 10:46:41 AM Insteon ..Finished Scheduled Polling for 0 devices.
12/3/2012 10:46:56 AM Insteon Starting Scheduled Polling...
12/3/2012 10:46:56 AM Insteon ..Finished Scheduled Polling for 0 devices.
12/3/2012 10:46:56 AM Insteon Starting Scheduled Polling...
12/3/2012 10:46:56 AM Insteon ..Finished Scheduled Polling for 0 devices.
12/3/2012 10:47:11 AM Insteon Starting Scheduled Polling...
12/3/2012 10:47:11 AM Insteon ..Finished Scheduled Polling for 0 devices.
12/3/2012 10:47:11 AM Insteon Starting Scheduled Polling...
12/3/2012 10:47:11 AM Insteon ..Finished Scheduled Polling for 0 devices.
12/3/2012 10:47:26 AM Insteon Starting Scheduled Polling...
12/3/2012 10:47:26 AM Insteon ..Finished Scheduled Polling for 0 devices.
12/3/2012 10:47:26 AM Insteon Starting Scheduled Polling...
12/3/2012 10:47:26 AM Insteon ..Finished Scheduled Polling for 0 devices.
12/3/2012 10:47:41 AM Insteon Starting Scheduled Polling...
12/3/2012 10:47:41 AM Insteon ..Finished Scheduled Polling for 0 devices.
12/3/2012 10:47:41 AM Insteon Starting Scheduled Polling...
12/3/2012 10:47:41 AM Insteon ..Finished Scheduled Polling for 0 devices.
12/3/2012 10:47:56 AM Insteon Starting Scheduled Polling...
12/3/2012 10:47:56 AM Insteon ..Finished Scheduled Polling for 0 devices.
12/3/2012 10:47:56 AM Insteon Starting Scheduled Polling...
12/3/2012 10:47:56 AM Insteon ..Finished Scheduled Polling for 0 devices.
12/3/2012 10:48:11 AM Insteon Starting Scheduled Polling...
12/3/2012 10:48:11 AM Insteon ..Finished Scheduled Polling for 0 devices.
12/3/2012 10:48:11 AM Insteon Starting Scheduled Polling...
12/3/2012 10:48:11 AM Insteon ..Finished Scheduled Polling for 0 devices.
12/3/2012 10:48:12 AM Insteon Sending command 02 65 to PLM, (Expecting 0 bytes extra back) Pre-Payload ACK:False, NAK is ok:True
12/3/2012 10:48:12 AM Insteon ..Got PLM Response 02 65 06

[mnsandler]

so after you started tap-add, you then put the MS into linking mode..and nothing. i don't see anything in the log above related to 21.D3.EE which is obviously the problem.

how about this...manually put the plm into linking mode, then put the ms into linking mode. this should at least link the two.

then put the ms into linking mode again and see if you can manually add the MS via the plugin

btw, what plugin ver are you running

[LeeIII]

so after you started tap-add, you then put the MS into linking mode..and nothing. i don't see anything in the log above related to 21.D3.EE which is obviously the problem.

how about this...manually put the plm into linking mode, then put the ms into linking mode. this should at least link the two.

then put the ms into linking mode again and see if you can manually add the MS via the plugin

btw, what plugin ver are you running

WELL HURRAY!

I was using 1.7.3.1 with the same behaviors. I've since been using the latest Beta 1.8.0.8.

Manually linking to the PLM first as above, followed by the Manual add (with the MS in link mode) seems to have worked! I was able to get them registered as new devices.

Is this the standard mode with Motion Sensors? OR something unique to these new ones? (Maybe related to i2cs ?)

[mnsandler]

WELL HURRAY!

I was using 1.7.3.1 with the same behaviors. I've since been using the latest Beta 1.8.0.8.

Manually linking to the PLM first as above, followed by the Manual add (with the MS in link mode) seems to have worked! I was able to get them registered as new devices.

Is this the standard mode with Motion Sensors? OR something unique to these new ones? (Maybe related to i2cs ?)

lee, can you post a log snippet of the manual registration for one MS

i'm not sure if they are i2cs