1.0.15351.20 - Failed getting InterfaceStatus

[shoobs]

Failed geting interface status

I just updated to 1.0.16011.28 and I get the interface error. Worked on older version. I have a 3M CT-50. I enabled/disabled, rebooted and uninstalled with no luck.

[kingfetty]

I just updated to 1.0.16011.28 and I get the interface error. Worked on older version. I have a 3M CT-50. I enabled/disabled, rebooted and uninstalled with no luck.

Looks like the embedded dll isn't helping at all, I'll revert the change and go back to the external dll.

[joey52685]

Looks like the embedded dll isn't helping at all, I'll revert the change and go back to the external dll.

I still get the interface error as well. If you feel like you're spinning your wheels I'm happy to let you take a look at my server. I'm sure it's a lot easier to troubleshoot when you can see the problem first hand.

[kingfetty]

I still get the interface error as well. If you feel like you're spinning your wheels I'm happy to let you take a look at my server. I'm sure it's a lot easier to troubleshoot when you can see the problem first hand.

This may not be a bad idea, because no matter how hard I try, I cannot re-create the error. Also not 100% of the users are having the same issue.

[Richel]

1.0.16011.28 Not updating on regular basis

I am using version 1.0.16011.28. I can send and change the setpoint and I can see in HS3 that the setpoint has been changed. However, all other variables for the thermostat do not update on a regular basis. I disabled and re-enabled the plugin, but it did not fix the problem.

Elliott

[Richel]

I am using version 1.0.16011.28. I can send and change the setpoint and I can see in HS3 that the setpoint has been changed. However, all other variables for the thermostat do not update on a regular basis. I disabled and re-enabled the plugin, but it did not fix the problem.

Elliott

The thermostats do not update for any of the variables on HSTouch, too.

[kingfetty]

The thermostats do not update for any of the variables on HSTouch, too.

I'm looking into it, I'll let you know when I find the issue.

[Index]

Hello, trying out the plug-in. I get the same error that seems to be plaguing other users. Running 1.0.16011.28. Error says "WARNING: Failed getting InterfaceStatus from RadioThermostat - the interface was not found in the list of active interfaces, the list may need to be refreshed." I cannot configure the Plug-in. Tried to uninstall and cannot.

Any news on this?

Thanks,

Glenn

[Index]

Hello Eric,

Are you still supporting this Plug-in?

Thanks,

[kingfetty]

Yes, actually, I've got an update coming soon to fix some bugs.

[Index]

Great!! Do you expect it to correct the problem that I and others have posted in this thread?

Thanks,

[pstemper]

1.0.16011.28 issues after purchase....

Just bought this plugin (stupid me, before trying it), and I get the same error.. The config fix obviously won't work, since there is no RadioThermostat directory in the BIN directory. Is there a newer version coming, or can I somehow get downgraded to an older one without the json.net DLL statically compiled in?

Thanks!

Paul

[joey52685]

Any update?

[pstemper]

Nothing new on my end. Still can't get it to work, and I have heard nothing.

[joey52685]

Nothing new on my end. Still can't get it to work, and I have heard nothing.

Yeah, I was hoping to here from Eric. I have the same issue and I just kind of gave up.

If we don't here back in the next week or so I'll make a new post stating that the plugin doesn't seem to be supported anymore so that nobody else buys it.