I have a Hometroller with HS3 running on Win XP Embedded. With internet security having changed over the years and no upgrade path for XP, I'm going to have to move to a newer OS. Will I be able to transfer my Hometroller license to another computer?
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HS3 license from Hometroller to PC
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Yes you can move that license to a PC. It may require a reset and if it does email support@homeseer.com to reset your license.
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Originally posted by Rupp View PostYes you can move that license to a PC. It may require a reset and if it does email support@homeseer.com to reset your license.
But I would have to assume if you called them and pled your case that your hardware has died and you want to move to new hardware it should be possible.
In any case I would like to hear from HS what the actual rules are again.
Thanks,
JIM
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Originally posted by Rupp View PostYou can use the license on a new PC but that will prevent selling the hardware with a license. If you sell it the new user will have to purchase a license to use on the hardware.
https://forums.homeseer.com/showthread.php?t=184573
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Rupp - I'd really recommend talking to mark or rich to make sure. Separating a hometroller license from the hardware is not going to be a good idea. In their licensing server, it will always show up as a hometroller license.HS4Pro on a Raspberry Pi4
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Well, it seems that I stirred up a mess here. Maybe I should ask for a new operating system for my Hometroller to replace Windosw XP embedded, that is old, outdated, and no longer secure. While no one can future proof a product, and the hardware it runs on, this thing is not cheap and should not be considered disposable. I hope this ends well when the new box arrives and I try to load everything from the Hometroller.
Maybe the Hometroller license can be marked void in the database and a regular license can be issued for my new HS3 server.....???
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Here helped a Hometroller user redo his old HS2 stuff and left the XPe in place and updated the OS drive. He sold it here with HS2 / license on it.
Many HS2 Hometroller folks have done this going to Homeseer 3.
He did not get very much for it...thinking around $100 or so.
As Rob mentions above you should keep both the hardware and software together.
BTW here still running XPe on my tabletop touchscreens (15). They work great and XPe is lighter than W7e or W8e. They do not talk to the internet so I am not worried.Last edited by Pete; February 13, 2018, 02:07 PM.- Pete
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